Privacy Policy for Monster Moves Estate Agency

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Our privacy policy

At Monster Moves Estate Agency, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information provided to us when you visit our website or use our estate agency services. By accessing our website or using our services, you agree to the terms and conditions outlined in this policy.

Information We Collect

1.1 Personal Information: We may collect personal information, including but not limited to, your name, address, email address, phone number, property details, and financial information when you voluntarily provide it to us during the course of our services.

1.2 Usage Data: We may collect non-personal information about your interactions with our website, including your IP address, browser type, device information, and browsing patterns. This information is collected through cookies and similar technologies.

Use of Information

2.1 We use the personal information you provide to us to:

a) Provide and improve our estate agency services.
b) Facilitate property transactions, including property viewings, negotiations, and contracts.
c) Communicate with you regarding your inquiries, property listings, and relevant updates.
d) Tailor our services to meet your specific needs and preferences.
e) Comply with legal obligations, including anti-money laundering regulations.

2.2 We may use usage data to:

a) Analyze trends, administer our website, and gather demographic information.
b) Improve the user experience and customize our website according to your interests.
c) Prevent fraudulent activities and enhance security.

Information Sharing

3.1 We may share your personal information with third parties under the following circumstances:

a) Service Providers: We may engage trusted third-party service providers to perform certain functions on our behalf, such as property photography, legal services, and financial institutions. These service providers have access to the personal information necessary to carry out their services but are prohibited from using it for any other purpose.

b) Legal Obligations: We may disclose personal information when required by law, such as in response to a court order or government request.

c) Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, personal information may be transferred to the acquiring entity.

Data Security

4.1 We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

5.1 We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

6.1 You have the right to access, update, correct, or delete your personal information held by us. You may also have the right to restrict or object to certain processing activities. To exercise these rights, please contact us using the contact details provided below.

Third-Party Links

7.1 Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of those third-party websites before providing any personal information.

Changes to this Privacy Policy

8.1 We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date will be revised accordingly. We encourage you to review this policy periodically to stay informed of any updates.

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